Jacky’s Business Solutions has added a contactless queue management system (QMS), SecureQ, to its portfolio. The QMS marketed by Jacky’s was already equipped with the features of electronic queue ticket and special appointment booking system allowing customers to be in a virtual queue. SecureQ is more focused on streamlining the customer journey, ensuring the safety of staff and customers in organizations.
Manoj Ganpathy, Division Manager, VMS at Jacky's Business Solutions, pointed out, “Staying safe is now everyone’s priority. Organizations and businesses are looking for the solutions to keep their staff and visitors safer than ever during this pandemic of Covid-19 and even after its flattened curve. With SecureQ, the whole queuing journey is safe and secure for both customers and staff.”
With SecureQ, the customer using a mobile phone camera can join the virtual waiting line by scanning the QR code affixed outside the branch or in the car park. This allows visitors to wait remotely inside their cars or any area designated by the organization where social distancing is maintained. The visitors get SMS notification when their number is about to come up and are ready to be served.
The implementation of SecureQ is rapid and of great advantage especially for organizations in the healthcare, public sector, financial sector and retail.
For more information or a demonstration, please feel free to get in touch with our sales representatives at Jacky’s Business Solutions LLC., or send an email to email@example.com