From the COO’s Desk

Welcome to our May updates. May has been a pretty eventful month with three major events – ATM and Seamless in Dubai and AIM Congress in Abu Dhabi. We weren’t in all three but we did have a couple of partners and vendors in these events. We also updated and upgraded our website – let us know what you think. We are looking forward to joining our vendors at Drupa at the end of May where Zund, Flexa and Engview will be sharing some exciting new products and offerings on their stands. If you are there, do register with us. Our newsletter this month has two customer stories: one from Al Yalayis on how QMS has added an extra layer of efficiency to their operations, and the second from Spira on how they expanded their fleet of Zund machines to scale up their production to match the growing demand for seals and gaskets in the oil and gas sector. We have expanded our range of automated cleaning robots with the a partnership with Peppermint’s three robots.  Our final story this month is the announcement from Samsung that Galaxy AI now recognises Arabic.  If you have enjoyed these updates and know someone that should be on this distribution list, please feel free to share with them and do ask them to subscribe directly. If you want to reach out to us for a consultation around any of our B2B tech, visit our site or talk to us. Until the next newsletter, connect with us on social media – LinkedIn, Facebook, Twitter, Instagram and TikTok. Don’t forget that we now also have a WhatsApp Channel where we share updates between newsletters.  We hope that June continues to be productive and if we can help you extend that productivity, let us know. Ashish Panjabi COO, Jacky’s Business Solutions

Al Yalayis Government Transactions Center Enhancing Efficiency with Queue Management Systems

In today’s fast-paced world, ensuring smooth and efficient customer service is paramount. Al Yalayis Government Transactions Centre recognized this need and partnered with Jacky’s Business Solutions to implement an advanced queue management system at its Al Khaleej Branch in Dubai. The centre has seen significant improvements in its operations since the installation. Why? The decision to implement Jacky’s queue management system (QMS) was driven by the product’s superior quality and advanced features. This system was specifically selected for its ability to optimize workflow seamlessly, offering intuitive control for both visitors and the Al Yalayis staff. Its comprehensive analysis tools include intelligent dashboards and reports for daily, monthly, and periodic analysis, aiding management in evaluating counter staff performance and enhancing overall customer satisfaction. By minimizing serving time, the system improves productivity and efficiency, ultimately aiming to enhance the customer experience. Operations and ROI Since its installation, the QMS has proven to be a valuable asset for Al Yalayis. In terms of return on investment (ROI), the centre has seen considerable benefits. The improvements in operational efficiency and customer satisfaction translate into tangible gains, making the queue management system a valuable investment.  An Al Yalayis spokesperson pointed out that the implementation of Jacky’s queue management system has had a profound impact on its daily operations. The system’s data analysis capabilities have led to enhanced staff performance, with clear metrics for evaluation. Better management of customer flow has resulted in a more organized and efficient service delivery. In addition, the ability to manage hourly visitor flow reports has facilitated optimal resource allocation, ensuring that staff are available when needed most. The partnership with Jacky’s Business Solutions has enabled Al Yalayis Government Transactions Centre to elevate its service standards. By choosing an advanced queue management system, the centre has not only optimized its operations but also significantly enhanced the customer experience. This collaboration exemplifies how technology can be leveraged to achieve operational excellence and customer satisfaction in government services. If you want to explore how QMS can help your business, reach out to our team on vms.sales@www.jackys.com to set up a consultancy. 

Spira Power Gasket Company Revolutionises Gasket Production with Zund G3 Cutter

Jacky’s Business Solutions sister company, Cutting Edge Solutions, has delivered the state-of-the-art Zund G3 cutter to Spira Power Gasket Company in Abu Dhabi. This installation marks the addition of a third Zund cutter to Spira Power’s expanding fleet, reflecting the growing demand for seals and gaskets in the oil and gas sector. Flexibility and Efficiency Adding the flagship G3 Cutter to Spira Power’s existing six S3 Cutters is a significant milestone, providing an unbeatable solution that integrates seamlessly into their production processes. The Zund G3 Cutter empowers Spira Power with unparalleled flexibility, allowing them to swiftly and economically cut non-metallic gaskets. This enhancement significantly reduces lead times, enabling rapid delivery and better service to their clients in the industry. Benson Mathew, Product Manager at Cutting Edge added, “This latest installation in Spira Power is a testament to our commitment to supporting a crucial market for the global oil and gas industries, reducing dependence on third party suppliers and imports, reducing the carbon footprint and increasing the quality of the final parts.” Maximum Performance Zund cutters are designed for automated digital cutting of a broad range of composites. They offer robust, cost-effective, and expandable cutting and material handling solutions. Whether you aim to automate your cutting processes or invest in powerful, future-proof technology, Zund has an automation solution for every customer, every requirement, and every budget.For more information on how Zund Digital Cutters can streamline your production and handle various composites for the gaskets and sealing industry, reach out to our team at support@cuttingedge.solutions.

Jacky’s Business Solutions joins Flexa at drupa 2024

Jacky’s Business Solutions’ team will join Flexa in the upcoming drupa 2024 show in Düsseldorf. This partnership marks a significant milestone as both companies prepare to showcase their latest innovations and technological advancements in the printing and finishing industry. Flexa, known for its high-quality finishing equipment, will be exhibiting at drupa 2024, one of the world’s premier trade fairs for printing technologies. Visitors to Flexa’s booth will have the opportunity to see live demonstrations of their cutting-edge machines, designed to meet the diverse needs of the printing and graphics industries. Key highlights include the Easy Plus Hot Laminator, the Miura Plus HD Automatic XY Cutter, and the UD170 Rewinder. Easy Plus Hot Laminator The Easy Plus Hot Laminator is designed for businesses that require reliable and high-performance lamination. This versatile machine offers exceptional lamination quality and efficiency, making it ideal for a wide range of applications, from graphic arts to industrial uses. Its advanced features ensure precise and consistent results, making it a must-see at the show. Miura Plus HD Automatic XY Cutter Flexa’s Miura Plus HD is an automatic XY cutter that combines precision with speed. This state-of-the-art machine is engineered to handle a variety of materials, providing accurate cuts every time. Its user-friendly interface and robust construction make it a valuable addition to any production line, offering unparalleled performance and efficiency. UD170 Rewinder The UD170 Rewinder is a versatile and reliable machine designed to meet the needs of businesses requiring efficient rewinding solutions. With its advanced technology and sturdy design, the UD170 ensures smooth and accurate rewinding, enhancing productivity and workflow. A Synergistic Partnership Jacky’s Business Solutions’ support for Flexa at drupa 2024 underscores their commitment to delivering top-tier solutions to its clients. The partnership with Flexa allows Jacky’s Business Solutions to provide customers with access to the latest advancements in finishing equipment, helping businesses enhance their productivity and quality. “Joining Flexa at drupa 2024 is an exciting opportunity for us to demonstrate our dedication to innovation and excellence,” said Ashish Panjabi, COO at Jacky’s Business Solutions. “We look forward to showcasing our partnership with Flexa and how this can benefit our clients and drive their success in the competitive printing and finishing industry.” Visit Us at drupa 2024 Jacky’s Business Solutions and Flexa invite all attendees to visit their booth at drupa 2024 to experience firsthand the latest advancements in printing and finishing technology. Don’t miss the chance to see these innovative machines in action and learn how they can transform your business operations. If you are unable to make it to drupa and want to find out how Flexa can add value to your production house, reach out to our team at support@cuttingedge.solutions. 

Jacky’s Business Solutions Adds Peppermint Cleaning Robots to Portfolio

Jacky’s Business Solutions has partnered with Peppermint Robotics, to introduce an innovative range of autonomous cleaning robots to the region. These advanced robots are designed to revolutionise commercial and industrial cleaning with their intelligent technology, adapting to various floor types and cleaning requirements for optimal performance. Peppermint’s robots offer versatile features suitable for daily maintenance and deep cleaning tasks. Their user-friendly interface and simple maintenance procedures ensure easy operation, while an optimised battery management system extends battery life. Equipped with intelligent sensors, these robots provide safe and efficient cleaning by avoiding obstacles. They support autonomous, remote-controlled, and manual operation modes, offering flexibility for different cleaning scenarios. Additionally, real-time monitoring via a cloud-connected dashboard allows remote management of multiple robots, enhancing operational efficiency. The introduction of Peppermint’s autonomous cleaning robots represents a significant leap in cleaning technology. With their intelligent features, versatile productivity options, and ease of maintenance, these robots provide a reliable and efficient solution for maintaining cleanliness in various settings. Designed to meet the needs of multiple industries, Peppermint’s robots excel in aviation, keeping airport terminals, hangars, and aircraft spotless. In commercial real estate, they efficiently clean office buildings, shopping malls, and retail spaces. They ensure stringent hygiene standards in healthcare and pharmaceutical facilities, making them ideal for laboratories and cleanrooms. Manufacturing facilities benefit from their multi-brush system, effectively cleaning different floor types. The Peppermint lineup includes the SD20, SD45, and SD100 models, each tailored to specific needs. Manoj Ganapathy, Division Manager for VMS and Robotics at Jacky’s Business Solutions, stated, “We are excited to bring these innovative robots to the UAE and the Middle East. Businesses across the region will benefit greatly from the enhanced efficiency, consistent cleaning standards, and overall improved cleanliness that Peppermint’s robots provide. We are committed to bringing the latest technological advancements to the UAE, ensuring our clients always have access to the best tools and solutions for their business needs.” To discover how Peppermint’s cleaning robots can transform your cleaning processes, contact our team at vms.sales@www.jackys.com to book a demo today and experience firsthand the future of autonomous cleaning.

Galaxy AI Now Recognises Arabic with Latest Update

In an exciting development for the Arabic-speaking community, Samsung has announced that its Galaxy AI now supports the Arabic language. This significant update is part of Samsung’s ongoing commitment to making its cutting-edge technology accessible to a broader audience. With the latest update, Galaxy AI has expanded its language support, allowing users to interact with their devices in Arabic. This enhancement is a game-changer for users in our region, where Arabic is the primary language spoken by over 300 million people. Empowering Arabic-Speaking Users The integration of Arabic into Galaxy AI opens up a plethora of possibilities for users. From voice commands to text recognition, users can now enjoy a more seamless and intuitive experience. This update ensures that Arabic-speaking users can fully utilise the AI features of their Samsung devices, making daily tasks more efficient and enjoyable. One of the standout features of this update is the improved voice recognition capabilities. Galaxy AI can now accurately understand and respond to voice commands in Arabic, enhancing the usability of Samsung’s virtual assistant, Bixby. This means users can set reminders, send messages, and control smart home devices using their native language, adding a layer of convenience and personalisation. Advancing Inclusivity in Technology Samsung’s commitment to inclusivity is evident in its efforts to support more languages with each update. By recognising the importance of Arabic, Samsung is not only catering to a significant portion of its user base but also promoting digital inclusivity. This move aligns with the company’s vision of creating technology that is accessible and beneficial to everyone, regardless of their linguistic background. The update also includes improvements in text recognition, enabling Galaxy AI to read and understand Arabic text with higher accuracy. This is particularly useful for users who frequently use their devices for reading and composing messages, browsing the internet, or utilising translation services. Future Prospects and Continued Innovation Looking ahead, Samsung plans to continue expanding the language capabilities of Galaxy AI, further enhancing user experiences around the globe. By leveraging advanced machine learning algorithms and natural language processing, Samsung aims to break down language barriers and make its technology universally accessible. Ashish Panjabi, COO at Jacky’s Retail, said, “The addition of Arabic support in Galaxy AI is a monumental step towards greater inclusivity and user satisfaction. As Samsung continues to innovate and adapt to the needs of its diverse user base, we can expect even more groundbreaking updates in the future. With technological advancements rapidly reshaping the business landscape, leveraging AI has become imperative for companies aiming to stay competitive. Samsung’s Galaxy AI platform offers a suite of AI-driven tools and solutions designed to enhance business operations in key industries like logistics, deliveries, banking, customer service, among others.” For the Arabic-speaking community, this update signifies a new era of interaction with their Samsung devices, making technology more personalised and accessible than ever before. If you want to explore how Samsung devices can add value to your operations, reach out to our team on vms.sales@www.jackys.com and we can show you its capabilities.