Jacky’s Upskills Technical Team to Strengthen Regional Support for HP Latex Series

Jacky’s Business Solutions has deepened its service offering across the GCC by investing in advanced technical training for the HP Latex 800/700/600 printer series. The training, held at HP’s dedicated Demo and Training Centre in Istanbul, Türkiye, reflects the company’s ongoing commitment to maintaining high standards of customer support as demand for sustainable printing technology grows.

With increasing adoption of the HP Latex platform in sectors such as signage, retail, interior décor, and packaging, customers are looking for more than just machines — they expect expert guidance, fast response times, and lasting operational value. Jacky’s Business is ensuring it can meet those expectations at every level.

Equipped for a Growing Install Base

The HP Latex 800/700/600 series brings together efficient ink usage, advanced colour output, and environmentally responsible technology. As part of the hands-on programme in Türkiye, Jacky’s engineers trained on a range of key competencies, including maintenance, diagnostics, colour calibration, and the handling of white ink workflows — specific to the HP Latex 800W model.

This investment is designed to support Jacky’s expanding install base for HP machines across the GCC, ensuring customers experience minimal downtime and reliable performance, even in demanding production environments.

A Practical Benefit to Customers

For customers, this development means improved service coverage and faster issue resolution. With the service team trained directly by HP specialists, Jacky’s can now provide more accurate technical assessments, proactive maintenance support, and application-specific advice.

This also enables customers to get the most out of their equipment — from extending printhead life to optimising ink consumption and media choices. As printing needs diversify, having a support partner with deep technical understanding can directly impact efficiency and output quality.

Ongoing Commitment to Value-Driven Service

Jacky’s has long positioned itself as more than a reseller — instead focusing on complete, end-to-end solutions that deliver lasting value. This latest initiative is part of a broader effort to ensure that service excellence evolves alongside the technology it supports.

By continuing to invest in the knowledge and capability of its people, Jacky’s is helping businesses across the region stay productive, sustainable, and ready for what’s next.

If you want to explore HP large format printers for your production facility or reach out to our service teams for support for existing machines, reach out to dpd@jackys.com to set up a meeting.

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