As enterprise technology continues to evolve, organisations are looking for solutions that not only meet today’s operational needs but also provide a reliable foundation for the future. Humanoid robotics is no exception.
For businesses already using Pepper by Softbank Robotics, the next stage of its evolution has arrived. Pepper+ builds on the capabilities that made Pepper one of the world’s most recognised humanoid robots, introducing modern hardware, a new software platform and an updated cloud architecture that prepares organisations for the next generation of AI-powered customer engagement and intelligent automation.
Why Softbank Robotics Pepper+
Technology platforms inevitably evolve, and the infrastructure supporting Pepper is changing too. As the legacy Aldebaran cloud services are phased out, organisations need a modern platform that ensures their robots remain secure, manageable and ready for future application development.
Pepper+ introduces a new cloud environment that supports robot authentication, application deployment and ongoing management, allowing organisations to continue operating and expanding their existing Pepper fleets with confidence. Rather than simply replacing existing functionality, the platform creates new opportunities for innovation while protecting previous investments.
A better experience
One of the most noticeable improvements is the introduction of a new Android-based tablet. Faster, more responsive and designed for modern AI-driven applications, it delivers a significantly improved user experience.
The updated tablet also features:
- Improved processing power with an octa-core processor
- Increased memory and storage
- Higher display resolution
- Enhanced cameras and wireless connectivity
- Support for 4G/5G SIM connectivity for deployments beyond traditional Wi-Fi environments
These enhancements make Pepper+ better suited for today’s demanding customer-facing applications, whether in retail, healthcare, education or hospitality.
Simplifying fleet management
For organisations managing multiple robots, operational efficiency is just as important as performance.
Pepper+ introduces centralised robot identity management, application grouping and configurable deployment profiles, making it easier for IT teams to deploy updates, manage software and maintain consistent configurations across an entire fleet. This streamlined approach reduces administrative effort while improving scalability as deployments grow.
Built for the future of AI
As AI becomes increasingly embedded within enterprise operations, organisations need hardware that can keep pace.
Pepper+ has been designed to support modern AI workloads while providing the flexibility required for future application development. Combined with its updated cloud infrastructure and enhanced management capabilities, it offers a future-ready platform for businesses looking to expand the role of robotics within customer service, visitor engagement and workplace automation.
Protecting your investment
For organisations that have already invested in Pepper, upgrading to Pepper+ is about more than accessing new features. It is about ensuring long-term continuity.
The upgrade provides a supported platform that enables existing robots to continue delivering value while unlocking the latest capabilities in AI, connectivity and centralised management. It allows businesses to extend the life of their robotics investment while preparing for the next phase of their Digital Evolution.
Looking ahead
Enterprise robotics is moving beyond novelty into practical business applications that improve customer experiences and operational efficiency. Pepper+ reflects that shift by combining proven humanoid robotics with the modern technologies organisations expect from today’s enterprise platforms.
For businesses already using Pepper, now is the ideal time to explore the upgrade path and ensure their robotics platform is ready for the future. Reach out to our team on vms.sales@jackys.com to explore how.
