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About Us

Jacky’s has over five decades of worldwide operations. From its humble beginnings in Hong Kong in 1970, the Jacky’s Group of Companies has come a long way to become one of the leading international traders in electronics, technology solutions, organic products and general merchandise in the Middle East, Africa, South Asia, and the Far East.

Jacky’s ability to adapt to the needs of the changing times is an important factor that contributes to its success. The company manifests its acumen and will to take vital decisions during critical occasions; its progression from wholesale to retail; the expansion from single to multiple retail outlets; acquisition of distributor rights for important international brands; entry at the right time into potential markets in the Gulf, Africa, and Asian subcontinent; and the evolution of Jacky’s as a brand to reckon with.

Group Overview

The Jacky’s Group of Companies was first established in Hong Kong in 1970 by Mr. Jacky Panjabi and his brother, the late Mr. Ishwardas Punjabi. The business started as a mail-order company and opened a branch in Dubai, United Arab Emirates in 1985.

In 1988, Jacky’s Group established its retail arm by opening its first Jacky’s retail outlet in Al Nasser Square, Dubai. Over the years, the Group continued to expand and founded other subsidiaries, operating in various countries around the world.. In 1996, the Group officially moved its headquarters to Dubai in the United Arab Emirates. Today, the Group’s largest presence is in the United Arab Emirates.

The subsidiaries under the Group in the United Arab Emirates are:

Jacky’s Electronics, the country’s leading multi-brand consumer electronics retailer, e-commerce website, corporates sales business and home appliance distribution business.
Jacky’s Business Solutions, a solution provider for visitor management solutions, robotics solutions, large format digital printers, industrial digital presses, commercial 3D printers, sophisticated cutting equipment and Microsoft Surface devices for corporate / education segments.
Jacky’s RetaiLl LLC, which operates Samsung Brand Shops in the United Arab Emirates, an e-commerce website and an organics foods distribution business.
Jacky’s Logistics Worldwide LLC, a professional logistics support provider, and
Jacky’s Gulf, the re-export arm that supports the Group’s expansion efforts into Africa.

Today, the Group has vast presence spanning across several countries including the UAE, Hong Kong, Singapore, Kenya, Tanzania, Uganda and Bangladesh. To provide quality product and services that meet and exceed our customer’s needs and expectations, Jacky’s certified as per ISO 9001:2015 and 10002:2018.

The Group’s primary strengths lie in:

Retail (Electronics, IT, Home Appliances, Mobile Phones and Photographic products)
Distribution& Solution Selling (Home Appliances, Large Format Digital Printing Equipment, 3D Printers, Visitor Management Solutions, Robotic solutions, digital cutting equipment and organic products)
Third-Party Logistics (through facilities in the Jebel Ali Free Zone and in Dubai City)
Exports (mainly of products such as Electronics, IT, Home Appliances and Photographic products)

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Latest news

New QMS600i System for “Federal Electricity & Water Authority” (FEWA)

FEWA is one of the federal government department who is rapidly enhancing

FEWA is one of the federal government department who is rapidly enhancing its services for better customer experience and to achieve higher customer satisfaction under the guidelines of H.H. Sheikh Mohammed bin Rashid Al Maktoum the Vice President and Prime Minister of the United Arab Emirates.

FEWA was using a queue system in most of their branches, but because of their thrust to get a high-end reliable and advance technology product FEWA decided to invite a tender for the removal of old product and installation of a new queue system, which can help them to achieve the KPI set by the Prime Minister Office.

After a 6 months long process of careful evaluation FEWA choose “Jacky’s Business Solutions LLC”. as a partner for the Design, Supply, Installation, Training and Support Services.