From the COO’s Desk

This month’s newsletter reflects the pace and purpose behind the technology decisions being made across the region. From mobility and manufacturing to workplace infrastructure, our customers are moving decisively — not just to keep up, but to get ahead.

At the enterprise level, device modernisation continues to take centre stage. Microsoft’s Copilot+ PC s and the new Surface Pro 11 are now available for pre-order — helping organisations prepare for Windows 11 and unlock the potential of AI-powered workflows. As a trusted partner, we’re working closely with customers to make those transitions smooth, secure, and strategically timed.

Mobility is also evolving fast. With Samsung’s Galaxy S25 Edge and the wider Knox ecosystem, we’re enabling teams to work securely across locations..

On the production floor, our collaboration with Joseph Group marks a key milestone: a new Annual Maintenance Contract supporting Zünd systems at scale, ensuring their signage and branding operations run without disruption. We also commissioned the region’s first Zünd G3 L3200 at Dubai Industrial City — a significant leap in digital cutting capability that underscores the growing demand for automation and precision.

Finally, from Amsterdam to the UAE, FESPA 2025 reaffirmed the importance of sustainability and smart substrates. It’s encouraging to see GCC customers engaging directly with new materials and production methods that prioritise both performance and environmental responsibility.

Each of these stories is a step forward — not just in technology, but in trust. We thank you for your continued partnership, and we look forward to helping you make the most of what’s next.

Warm regards,

Ashish Panjabi

COO, Jacky’s Business Solutions

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