This month is a special one. Jacky’s has officially completed 55 years in business — and while that number speaks to our longevity, what matters more is how we’ve stayed relevant: by serving with intention, listening closely to our customers, and evolving with purpose.
You can see from my father’s reflections on this journey, Jacky’s didn’t start with grand ambitions — it started with purpose. And today, that still guides everything we do.
In that spirit, we’ve recently moved into our new headquarters in Motor City — a space we’ve built from the ground up to better serve the needs of a decentralised, fast-moving city. “Ctrl-J” is more than just a modern office; it’s a symbol of our readiness to work more closely with clients, support our teams better, and operate with greater agility across the region. With our Service Hub now adjacent, we’re making everyday interactions easier and more efficient for the people who matter most — our customers.
The work happening across our business reflects that same focus. In this edition, you’ll read about:
- A leading Saudi print house that’s transformed its finishing operations with a Zünd digital cutter — an investment in speed, precision, and reduced waste.
- Giffin Al Jazira, doubling down on quality with a second FLEXA laminator to scale production and meet tighter deadlines without compromising consistency.
- A pioneering move in Kuwait’s education sector, where the BRM laser system is giving students hands-on access to modern fabrication tools and new ways to explore design and problem-solving.
- Our collaboration with Coolwell and Daikin, where Temi is now delivering AI-powered walkthroughs in the UAE’s first smart HVAC experience centre – turning product demos into interactive, real-time learning experiences.
- Expanding our partnership with GMS of Malaysia for Queue Management Solutions
- And how we’re continuing to support the region’s hybrid workforce with mobile-first tools like Samsung’s Galaxy Z Fold7, now available for enterprise deployment through Jacky’s.
These are all stories of progress — not just through technology, but through better service, closer collaboration, and solutions that work in practice, not just on paper.
To our customers, partners, and team members: thank you for the trust and the journey so far. We’re proud of what we’ve built — and even more energised by what comes next.
Warm regards,
Ashish Panjabi
COO, Jacky’s Business Solutions
