From the COO’s desk

As summer winds down and many of us return from well-deserved breaks, we at Jacky’s have kept the momentum going, ensuring we stay at the forefront of the tech landscape. In a recent article in Khaleej Times, I shared my insights on the vital topic of managing old tech—a matter of increasing importance, particularly for mobile devices in business settings. How do you handle your outdated technology? It’s a question worth considering as we all strive for efficiency and sustainability. As we approach one of the busiest quarters of the year, we’re excited to share some key updates that can help you gear up for a productive season ahead: Thank you for your ongoing support. We hope you find this month’s updates insightful and valuable as you plan for the final quarter of the year. If you’d like to discuss how our B2B tech solutions can boost your productivity, don’t hesitate to reach out via our website or connect with us directly. Until next time, stay connected with us on LinkedIn, Facebook, Twitter, Instagram and TikTok. Plus, don’t miss out on our new WhatsApp Channel for real-time updates between newsletters. Wishing you a productive August ahead!  Ashish Panjabi COO, Jacky’s Business Solutions

Jacky’s PrintProtect Care Plan Drives Excellence at Radius Exhibition Fixtures Works 

In a market segment where precision and creativity are paramount, the collaboration between Jacky’s Business Solutions and Radius is a prime example of strategic partnership driving success. Established in 2007 in Dubai, Radius has built a strong reputation for its expertise in event production, exhibition stand fabrication, interior fit-outs, signage, and large-format printing. With a legacy of uncompromising craftsmanship and world-class project management, Radius has become a trusted name for delivering original concepts and impeccable execution across diverse sectors including healthcare, technology, finance, and engineering. A Legacy of Innovation and Reliability Radius’s rise from a Dubai-based company to a leader in creative solutions and project management reflects its dedication to excellence. Whether executing large-scale events, fabricating exhibition stands, or handling complex interior fit-outs, Radius relies on cutting-edge technology to deliver quality and innovation at every step. Over the years, Jacky’s Business Solutions has supported Radius with its Jacky’s PrintProtect Care Plan (JPP), ensuring their critical equipment—such as HP Latex 370 printers—operates at peak efficiency. These printers play a pivotal role in producing high-quality signage, large format prints, and other branding materials that are essential to Radius’s projects across a wide range of industries. Jacky’s PrintProtect Care Plan provides Radius with a suite of services essential to maintaining high performance: Continuity in Excellence Radius’s journey from its beginnings in Dubai to becoming a leader in event production, exhibition stands, interior fit-outs, and branding is marked by a commitment to quality and innovation. Throughout this journey, Jacky’s Business Solutions has been a reliable partner, ensuring that Radius’s critical equipment remains operational, empowering them to continue delivering exceptional results. As Radius continues to innovate and lead in the creative solutions space, its partnership with Jacky’s Business Solutions remains a cornerstone of its success. This collaboration underscores how strategic partnerships and robust support systems can fuel sustained growth and excellence in a competitive industry. For more information on how Jacky’s Business Solutions can support your business or more information on the PrintProtect Care Plan, drop us an email at dpd@jackys.com.

Jacky’s Aiming to Transform the Middle East’s Signage and Packaging Industry with Zund Q-Line

The Middle East is fast becoming a key player in the global signage, graphics, and packaging industries. Companies in the region are constantly on the lookout for cutting-edge solutions that can help them stay competitive in a rapidly evolving market. The Zund Q-Line, with its advanced capabilities, is proving to be a game-changer for businesses across the region, enabling them to meet increasing demands with unmatched efficiency and quality. In Zund’s latest video testimonial, Chris van Antwerpen from GBG shares how their company transformed from a traditional printing business into a powerhouse in signs, graphics, and packaging, thanks to the Zund Q-Line. The video highlights several key aspects of this transformation from increased output to quality and capabilities of the new machine among others. Increased Output: The Zund Q-Line has significantly multiplied GBG’s production capacity. By automating and streamlining their workflow, GBG was able to produce more in less time without compromising on quality. This has been particularly beneficial for high-demand markets where speed and volume are critical. Superior Quality: One of the standout features of the Zund Q-Line is its ability to maintain consistent, high-quality output. GBG’s experience with the Q-Line shows that even at higher speeds and volumes, the precision of cuts and clarity of prints remain impeccable. This is crucial for businesses in the Middle East, where clients often demand the best in terms of both aesthetics and durability. 24/7 Production Capability: The Q-Line’s robust design and automation allow for continuous, round-the-clock production. For GBG, this has meant the ability to take on larger projects and deliver on time, every time. In the Middle East, where project timelines can be tight and expectations high, the Q-Line’s ability to operate efficiently 24/7 is a significant competitive advantage. Versatility: The Zund Q-Line is not just about speed and efficiency; it’s also incredibly versatile. GBG has been able to expand its offerings into new areas such as custom packaging and large-format graphics, thanks to the Q-Line’s ability to handle a wide variety of materials and applications. For businesses in the Middle East, this versatility opens up new revenue streams and market opportunities. Sustainability: The Zund Q-Line is designed with sustainability in mind, featuring energy-efficient components and the ability to optimize material usage, reducing waste. This aligns well with the growing focus on sustainable practices in the Middle East, where environmental consciousness is becoming increasingly important. For companies in the Middle East, the Zund Q-Line offers a powerful solution to meet the unique demands of the region’s market. Whether you are in Dubai, Riyadh, or anywhere in the Gulf, the Q-Line can help you scale your business, enhance your product offerings, and stay ahead of the competition. Watch the full testimonial here to discover how the Zund Q-Line can revolutionize your operations. For more details on how the Q-Line can benefit your business, reach out to Jacky’s Business Solutions’ team on support@cuttingedge.solutions today to explore the possibilities for your business.

How Robotics can Transform Learning in the UAE

The UAE has made significant strides in embracing technology within the education sector. As the region continues to prioritize digital transformation, the introduction of advanced technologies such as robotics is becoming increasingly prevalent in classrooms, especially in Dubai and Abu Dhabi. These innovations are not just enhancing the learning experience but are also preparing students for a future dominated by automation and artificial intelligence. One of the key players in this transformative journey is SoftBank Robotics, whose pioneering work in developing intelligent robots is making a notable impact on education globally. By adapting and implementing these technologies within the UAE, educational institutions can provide students with interactive and engaging learning environments that foster creativity, critical thinking, and problem-solving skills. Robotics in the Classroom Robots like SoftBank’s Pepper and NAO have revolutionized the way students interact with educational content. These robots are equipped with advanced AI capabilities that allow them to engage with students in a manner that is both intuitive and responsive. In the UAE especially in the key Emirates of Dubai and Abu Dhabi, where classrooms are diverse and multicultural, these robots can be programmed to communicate in multiple languages, making them accessible to a wide range of students. Additionally, the introduction of robotics in classrooms offers a hands-on approach to learning that can significantly enhance student engagement. Rather than relying solely on traditional teaching methods, educators can use robots to demonstrate concepts in real-time, whether it’s in science, mathematics, or language arts. This interactive approach not only makes learning more enjoyable but also helps students to better retain information. Preparing Students for a Tech-Driven Future The UAE region is known for its ambitious vision of becoming a leader in technology and innovation. By integrating robotics into the education system, schools are equipping students with the skills necessary to thrive in a rapidly evolving job market. Robotics and AI are expected to play a major role in the future economy, and by familiarizing students with these technologies from a young age, the UAE is ensuring that its future workforce is well-prepared. In addition to technical skills, working with robots also teaches students important soft skills such as teamwork, communication, and adaptability. These are crucial for success in any career and are increasingly valued by employers in the digital age. As a leading provider of technological solutions in the UAE, Jacky’s Business Solutions is at the forefront of this educational revolution. By partnering with global leaders like SoftBank Robotics, Jacky’s is bringing cutting-edge technology to the region’s schools, enabling them to offer a world-class education that is both modern and relevant. Jacky’s Business Solutions is committed to supporting the education sector in the UAE by providing the necessary tools and expertise to integrate robotics into the classroom. This includes not only supplying the robots but also offering training and support to educators, ensuring that they can effectively incorporate these tools into their teaching. The integration of robotics into the education sector is more than just a trend; it’s a crucial step towards preparing students for the future. In the UAE region, where the vision for innovation and technological advancement is strong, robotics offers an opportunity to revolutionize the way we approach education. With the support of companies like Jacky’s Business Solutions, schools across the UAE can lead the way in providing students with the skills and knowledge they need to succeed in a tech-driven world. By embracing this change, the UAE region is not only enhancing the quality of education but also ensuring that its students are ready to take on the challenges and opportunities of the future.If you want to explore collaboration and how robotics sessions can be enhanced, reach out to our team on vms.sales@jackys.com to set up a demo.

Jacky’s Business Solutions Announces Strategic Partnership with Huawei to Enhance IT Solutions for Businesses

We are thrilled to announce that Jacky’s Business Solutions has entered into a strategic partnership with Huawei, a global leader in technology innovation. This collaboration marks a significant milestone for us as we aim to deliver even more robust and comprehensive IT solutions to our valued customers across various industries. Organisations need reliable and scalable technology solutions to stay competitive. Recognising this, Jacky’s has joined forces with Huawei to provide businesses with access to cutting-edge products and services that streamline operations, boost efficiency, and reduce costs. Huawei’s extensive product suite, known for its innovation and reliability, perfectly complements Jacky’s long-standing expertise in delivering customised technology solutions. Together, we are poised to meet the evolving needs of businesses in the UAE and beyond. By partnering with Huawei, Jacky’s Business Solutions is committed to delivering tailored solutions that address the unique challenges faced by businesses today. Next-Generation IT Infrastructure with Huawei FusionCube The Huawei FusionCube, a hyper-converged infrastructure (HCI) solution, is now available through Jacky’s. This all-in-one system integrates computing, storage, and networking, simplifying IT management while providing the scalability needed to grow with your business. Whether you’re managing a data centre or large-scale virtualisation projects, FusionCube offers a streamlined solution that reduces complexity and costs. Advanced Virtualisation and Consolidation Solutions Businesses can now optimise their resource utilisation by leveraging Huawei’s virtualisation technologies. By consolidating physical servers, your organisation can accelerate application deployment and minimise overheads. Jacky’s is here to ensure that these solutions are tailored to meet the specific needs of your IT department, data centre, or enterprise. Comprehensive Cloud Management with Huawei Cloud Aggregator As cloud adoption continues to rise, managing multiple cloud environments can become increasingly complex. The Huawei Cloud Aggregator simplifies this process by allowing businesses to manage and integrate various cloud services from a single platform. With Jacky’s expert guidance, you can streamline your cloud management, enhance operational efficiency, and achieve seamless integration between cloud environments. Enhanced Security for Your IT Infrastructure Security is a top priority for any business, and Huawei’s robust security solutions are designed to protect your IT infrastructure against the latest threats. From safeguarding sensitive data to ensuring compliance with industry regulations, these solutions are essential for businesses in sectors such as finance, healthcare, and government. Jacky’s will provide the necessary support to implement these security measures effectively. Intelligent Network Management with iMaster NCE Campus Managing complex networks has never been easier with Huawei’s iMaster NCE Campus solution. This intelligent network management system automates operations, improves network performance, and reduces management costs. Educational institutions, corporate campuses, and other organisations can now benefit from a more reliable and efficient network management system, fully supported by Jacky’s. Seamless Enterprise Application Integration Large enterprises often face challenges in integrating various applications across their operations. With Huawei’s infrastructure, businesses can achieve seamless integration, enhancing performance and flexibility. Jacky’s will work closely with your team to ensure that these integrations are smooth, allowing your business to maintain agility in a competitive market. This partnership represents a commitment to innovation and excellence, as we continue to deliver solutions that empower businesses to thrive in the digital age. By combining Huawei’s cutting-edge technology with Jacky’s industry expertise, we are excited to offer our customers an unparalleled level of service and support. If you want to find out more, reach out to our team on vms.sales@jackys.com for a quick consultation today.

Samsung Care+ for Business: Enhancing Productivity and Peace of Mind

For enterprises relying on mobile technology, ensuring that devices are always operational is critical especially when every minute of downtime can have significant financial implications in today’s fast-paced world. Samsung Care+ for Business is designed with this exact need in mind, offering comprehensive support and protection that keep your business running smoothly. Samsung Care+ for Business, optionally available at the time of purchasing a new device or upgrading, is a premium service package that goes beyond traditional warranties. It is tailored specifically for business users, offering extensive coverage and support for Samsung devices used in corporate environments. This service ensures that your enterprise can continue to function efficiently without the worry of unexpected device failures or long downtimes. Key Benefits  Why Choose Samsung Care+ for Business? In a world where business operations are increasingly dependent on mobile technology, the value of a robust support system cannot be overstated. Samsung Care+ for Business is not just about fixing devices when they break; it’s about preventing problems before they occur and ensuring that your business can operate without interruption. For companies looking to maximize productivity and minimize downtime, Samsung Care+ for Business offers peace of mind and a competitive edge. By choosing this service, you are not only protecting your devices but also safeguarding the efficiency and continuity of your business. If you are planning to expand your mobile network or upgrade and want to take advantage of this at your next purchase, reach out to our team on vms.sales@jackys.com. 

Jacky’s Business Solutions and Samsung Electronics Gulf to Unveil Cutting-Edge Solutions at GITEX 2024

This October, Jacky’s Business Solutions, in partnership with Samsung, is gearing up to make a significant impact at GITEX 2024. As a leading event in the tech industry, GITEX provides the perfect platform for us to showcase our latest innovations designed to meet the evolving mobile needs of various industries. As Samsung’s Managed Service Provider (MSP) partner, Jacky’s will have dedicated desks on our Gitex stand in Hall 20 (formerly Zabeel 3) Stand 15 to demonstrate the full capabilities of Samsung’s KNOX Mobile Device Management solution. This powerful tool offers robust security and management features for mobile devices, ensuring optimal performance and protection. For more details, visit Samsung Knox. Introducing Galaxy AI Phones and Tablets The focus of our exhibition will include the presentation of Samsung’s latest AI-powered phones and tablets. Our dedicated professionals will be on hand to showcase and demonstrate the advanced features of Galaxy AI, illustrating how these cutting-edge devices can revolutionize business operations. Highlighting the Samsung Ecosystem At GITEX 2024, Jacky’s Business Solutions will also present the comprehensive Samsung ecosystem, featuring solutions from our esteemed partners including: Join Us at GITEX 2024 We invite you to visit our stand at GITEX 2024 to explore these innovative solutions and engage with our team of experts for each segment and technology. Whether you have questions or need personalized demonstrations, our dedicated professionals are ready to assist you. For more information about our participation in GITEX 2024, please contact our marketing specialist on goku.bole@jackys.com or email vms.sales@jackys.com to set up meetings at the show.

The Future of Healthcare: Exploring the All-in-One Benefits of ConnectedCare’s Digital Healthcare Solution

As healthcare continues to evolve, technology plays an increasingly critical role in transforming  patient care and hospital operations. ConnectedCare, a comprehensive digital healthcare solution,  is at the forefront of this transformation. By integrating entertainment, infotainment, and  enhanced communication into a single platform, ConnectedCare enables personalized care,  improves patient experience, and streamlines healthcare workflows. This blog explores the key  benefits of ConnectedCare and its impact on the future of healthcare.  Enhancing Patient Experience and Comfort  ConnectedCare significantly improves the patient experience by providing a seamless digital  solution at the bedside. Hospital stays can be challenging, but with ConnectedCare’s user- friendly tablets and phones, patients gain access to vital services, information, and entertainment.  Whether it’s watching movies, browsing the internet, or video chatting with family, these features  help reduce stress and make the hospital environment more comfortable.  The bedside terminals are designed for ease of use, ensuring patients of all ages can engage with  the system. This level of engagement not only enhances the hospital experience but also  contributes positively to patient recovery, as comfort and mental well-being are closely linked to  physical health outcomes.  Streamlining Communication for Better Care  Effective communication is essential in healthcare, and ConnectedCare excels in facilitating real- time communication between patients, healthcare providers, and staff. With secure messaging,  video calls, and instant access to medical records, ConnectedCare ensures that healthcare  providers can make informed decisions quickly.  For patients, the ability to communicate directly from their bedside empowers them to actively  participate in their care. They can easily reach out to their healthcare team with questions or  concerns, leading to a more collaborative and responsive care environment. This real-time  communication enhances patient satisfaction and contributes to better health outcomes.  Delivering Personalized and Informed Care Plans  ConnectedCare’s digital tools enable healthcare providers to deliver personalized care plans  tailored to each patient’s specific needs. By integrating with electronic health records (EHRs),  ConnectedCare allows seamless access to patient data, helping providers track progress and  adjust treatments as necessary.  This level of personalization is increasingly recognized as essential in modern healthcare.  Customizing treatment plans based on real-time data ensures that patients receive the most  effective care possible, improving overall health outcomes and patient satisfaction. Improving Efficiency and Workflow  ConnectedCare benefits healthcare teams by enhancing efficiency and simplifying workflows.  By centralizing communication, entertainment, and patient data into a single platform,  ConnectedCare reduces the need for multiple systems, minimizing the risk of errors and saving  time.  Healthcare providers can focus more on patient care rather than administrative tasks, making the  overall hospital environment more efficient. The platform’s ability to provide real-time updates  and alerts ensures that healthcare teams are always informed of critical changes in a patient’s  condition, enabling prompt and effective responses.  Shaping the Future of Connected Healthcare  As digital transformation continues to impact healthcare, ConnectedCare stands out as a leading  solution in creating a more connected, efficient, and patient-centered environment. Its all-in-one  benefits enhance the patient experience while empowering healthcare providers to deliver more  personalized and effective care.  In the coming years, advancements in digital healthcare solutions like ConnectedCare will likely  continue to improve patient outcomes and healthcare efficiency. By adopting ConnectedCare,  hospitals and healthcare facilities position themselves at the forefront of this digital revolution,  ensuring they provide the highest standard of care in a connected world.  ConnectedCare is not just a glimpse into the future of healthcare—it is already making a  significant difference today, reshaping how care is delivered and experienced.  ​

Why Escalator Handrail Hygiene Matters: The Role of Weclean in Public Safety

In today’s world, where public health and safety have become top priorities, maintaining hygiene  in public spaces is more important than ever. One area that often goes unnoticed is the  cleanliness of escalator handrails. These frequently touched surfaces can harbor germs and  bacteria, posing a significant risk to public health. However, with innovative solutions like  Weclean’s Escalator Handrail Disinfection System, this risk can be effectively managed, ensuring  a safer environment for everyone. In this blog, we explore why escalator handrail hygiene  matters and how Weclean is playing a crucial role in enhancing public safety.  The Hidden Risks of Escalator Handrails  Escalator handrails are among the most touched surfaces in public spaces such as shopping  malls, airports, metro stations, and hotels. Unfortunately, they are also one of the most neglected  when it comes to regular cleaning and disinfection. Studies have shown that escalator handrails  can carry a wide range of contaminants, including bacteria, viruses, and other harmful pathogens.  These contaminants can easily be transferred from one person to another, leading to the spread of  infections.  In high-traffic areas, where thousands of people may use escalators daily, the risk of disease  transmission through handrails becomes even more pronounced. This is particularly concerning  in the post-pandemic era, where public awareness of hygiene has significantly increased. People  are more cautious about what they touch and are looking for reassurance that public spaces are  safe and clean.  The Importance of Handrail Hygiene  Maintaining escalator handrail hygiene is not just about preventing the spread of germs; it’s also  about building public trust and confidence. When people feel safe in public spaces, they are more  likely to visit, shop, and spend time there. For businesses, this translates to higher foot traffic,  increased customer satisfaction, and ultimately, greater revenue.  On the other hand, neglecting handrail hygiene can have serious consequences. A single  outbreak of illness linked to poor hygiene can lead to negative publicity, legal liabilities, and a  loss of customer trust. In today’s highly competitive market, businesses cannot afford to take  such risks.  Introducing Weclean’s Escalator Handrail Disinfection System  Recognizing the critical need for effective handrail hygiene, Weclean, a leading Korean  manufacturer, developed the Escalator Handrail Disinfection System. This innovative solution  was born out of a need to address escalator hygiene concerns that were highlighted by a survey  in Korea, where 70% of users reported avoiding handrails due to cleanliness fears. The  consequences of these fears were not just hygiene-related but also led to an increase in accidents  due to users not holding onto handrails.  Weclean’s engineers spent years developing and testing prototypes to create an automated system  that cleans, disinfects, and sterilizes escalator handrails continuously. The result is a system that  can disinfect and sterilize handrails up to 99.99%, providing a high level of protection against a  wide range of pathogens. This system has become a global standard, endorsed by major escalator  suppliers worldwide, and is now available to customers in the Middle East through Jacky’s  Business Solutions. How Weclean Enhances Public Safety  Weclean’s Escalator Handrail Disinfection System operates seamlessly with existing escalators,  ensuring that handrails are continuously disinfected as they move. This automated process  eliminates the need for manual cleaning, which can be time-consuming, inconsistent, and less  effective. By ensuring that handrails are always clean, Weclean reduces the risk of cross- contamination and provides peace of mind to the public.  For businesses and public spaces, implementing Weclean’s system demonstrates a commitment  to public health and safety. It shows that they are proactive in addressing potential hygiene risks  and are invested in creating a safe environment for their customers, visitors, and staff. In the  post-COVID world, where hygiene is paramount, such measures are not just an option but a  necessity.  Escalator handrail hygiene is a critical aspect of maintaining public safety in high-traffic areas.  With Weclean’s innovative Escalator Handrail Disinfection System, businesses and public spaces  can ensure that their escalators are not only functional but also safe and hygienic. By investing in  this technology, they can protect public health, build trust, and enhance their reputation as safe  and responsible establishments. 

From the COO’s desk

Welcome to our July updates. As we head into August, we thought we would share some updates from the past month and what we hope will help you plan a productive last quarter of the year. We have been working with Al Yalayis Government Services  for more than four years and were given a sneak peek into their new state-of-the-art walk in centre in Al Kifaf. We have two other customer application stories, one in Saudi Arabia and the other on how customer happiness centres in the UAE are leveraging Temi for People of Determination. While on the topic of Robots, we have introduced the new PuduT300 commercial robot for the logistics sector. We have two product updates this month. As you know Samsung has launched two new phones and we have highlighted why the Samsung Galaxy Z Flip6and the Fold6 would be good additions to your enterprise mobile networks. We also have a security insight from Samsung on the secure use of AI with your Samsung Galaxy phones. We have just signed a partnership agreement with Bimser  to work with our enterprise clients for asset management, quality and integrated management systems, workflow and document management systems, low-code based business process management, and performance and balance scorecards. We are preparing to return to Gitex Global this year in October and once again partnered with Samsung for integrated solutions for a mobile first digital world. More details on this in the next issue. Thankyou for your support and we hope you enjoy our monthly update from around our businesses. If you want to reach out to us for a consultation around any of our B2B tech, visit our site or talk to us. Until the next newsletter, connect with us on social media – LinkedIn, Facebook, Twitter, Instagram and TikTok. Don’t forget that we now also have a WhatsApp Channel where we share updates between newsletters. We hope that as we head into August, the year continues to be productive and if we can help you extend that productivity, let us know. Ashish Panjabi COO, Jacky’s Business Solutions