Special Advisory: Machine Care After UAE Floods

The recent floods in the UAE (and GCC) have been a challenging time for several businesses. Jacky’s understands that your business operations may have been disrupted, particularly if you rely on your production machinery supplied by us like HP Latex and Zund machines.

While it may too late for the recent floods, given the continuous climate change, we think that inclement weather is something we have to prepare for. We want to equip you with the knowledge to properly care for your machines to ensure their safe and efficient return to operation in case history repeats itself.

Dos and Don’ts


  • Prioritize Safety: Floodwater can pose electrical hazards. Always prioritize safety and turn off the power to all machines and electrical appliances before attempting any inspection or cleanup.
  • Act Quickly: Time is of the essence. Promptly remove floodwater from the area surrounding your machines to minimize potential damage.
  • Document Everything: Take comprehensive photographs of the flooding and any visible damage to your machines. This documentation will be crucial for service assessments and insurance claims (if applicable).
  • Promote Drying: Once the floodwater has receded, promote thorough drying of the affected area. Proper ventilation and dehumidification will help prevent further moisture-related damage to your machines.
  • Seek Professional Help: Don’t attempt to turn on or operate your machines after a flood. Contact our & Cutting Edge teams for a professional inspection and service to ensure the safe and proper restoration of your HP Latex, Zund and other production machines supplied by us.


  • Ignore Potential Hazards: Floodwater can leave behind hidden electrical dangers. Avoid underestimating the potential risks and prioritize safety throughout the recovery process.
  • Rush Repairs: Avoid the temptation to turn on or troubleshoot your machines yourself. Improper handling of flood-damaged equipment can worsen the damage and pose safety risks.
  • Tamper with Equipment: Refrain from removing components or attempting repairs on your machines without professional support. Leave this task to our qualified technicians to ensure proper restoration and maintain manufacturer warranties.

Our service team of trained engineers at Jacky’s (and our sister company, Cutting Edge Solutions) understands the importance of getting your business back up and running as quickly as possible.

Ashish Panjabi, COO, Jacky’s said, “We are here to support you throughout the recovery process. Our qualified technicians have the expertise to assess flood damage to your HP Latex, Zund and other production machines supplied by us and will recommend the most appropriate course of action for their restoration.”

Panjabi, pointed out that “given that inclement weather may be more frequent than before, we would advise our customers to connect with our service team to have SLAs in place for future for all the equipment they get from us and also make sure there is adequate insurance in place.”

If you have any questions or require assistance with your flood-damaged machines, please contact our team on support@cuttingedge.solutions.

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