Pepper Robot

Humanoid robots are human-like robots that benefit humanity, provide social assistance, and automate tasks that leads to productivity and reduced cost which will result in savings. Rapid or quick growth has been witnessed in the market of humanoid robots recently and the main reason is the quickly improving capabilities of these robots and their feasibility in an ever-expanding range of applications.

Robots are available in many shapes and sizes but the most fascinating, attractive, and acceptable are the ones that resemble humans. Pepper and NAO from SoftBank Robotics are humanoid robots, used in more than 70 countries worldwide. The height and body shapes of these robots are so attractive, and they look friendly with a pleasing appearance. SoftBank Robotics is driving technology forward by becoming a worldwide leader in Robotics solutions.

Jacky’s Business Solutions LLC is one of the pioneering leaders in innovation and marketing humanoid robots of Softbank Robotics for the GCC areas such as UAE, KSA, Kuwait, Qatar, Oman & Bahrain. Further, Jacky’s is also the authorized service center to look after these Robots in the region in case of any break down. It is important to note that both the Pepper and NAO robots have been successfully deployed in these regions and serving diverse customers.


Pepper the charming robot, designed for humans


Pepper recognizes faces and basic human emotions to welcome, inform and entertain people in an innovative way. Pepper the robot says “hi” when it sees a person and starts a conversation, standing 4ft (120cm) tall with touch screen display on its chest. It displays content to convey messages and support speech. Pepper is equipped with four microphones, two HD cameras and a 3D depth sensor, all of which enable the robot to detect and respond to voices and body language. Pepper is an appealing robot and its curvy human-like design adds more attraction, ensures danger-free use and has a high level of acceptance by users.



                                       Pepper as a brand ambassador


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Image result for pepper robot

Pepper’s presence advances customers’ experience in an organization whether it is a retail, education, banking, governmental public services or healthcare or hospitality & Tourism and it can be integrated with other solutions.

In any organization, Pepper the robot is engaging visitors and collecting information to analyze the behavioral patterns. It automates a lot of the repetitive tasks serving visitors/customers and can present any brand information such as company’s introduction, presentation of campaigns/offers, promoting items, issue queueing tickets, etc.






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 Pepper in Banking


Do you want the robot to transform your banking customer’s experience, make sure it does some really valuable things for your customers, educate them on your product set and be able to point them in the right direction?

Digital transformation has changed the traditional banking industry. In finance, big banks are pouring billions of dollars into artificial intelligence, machine learning and robotics to speed up transactions, resolve complaints and improve service. As customers embrace new technology, banks are also trying to meet client expectations by digitizing their operations with the help of latest technology including robotics and artificial intelligence (AI).

More banks are now gradually introducing humanoid robots in its branch operations. The humanoid robots are expected to reduce wait time at branches, assist and encourage customers to use available technical tools and platforms, and make clients aware of a bank’s products and services. All these efforts are expected to draw more business. Pepper is one of the most innovative solutions for the banking industry.

Move aside traditional banking. Pepper – the humanoid robot is here!

Pepper is a brilliant companion to the branch team, as it provides awareness of products and services to the customers. It can provide information about new offers such as credit cards, loans, mortgage options, savings accounts, etc. There are many used cases where the bank has integrated Queue Management System with Pepper delivering waiting tickets via SMS.  Pepper shares the workload of bank staff in an innovative and efficient manner mostly with the routine questions they are asked repeatedly. Pepper the robot can be a precious addition to the branch providing relevant information, collect data and help out with lead generation.





Typical use cases of pepper in finance



Welcoming and greeting Product Consultancy Customer Survey Queue Management


Pepper contains multi-functional components and sensors which enable and augment AI technologies.


  • Pepper has its own built-in chatbot as a core module but also has the capability to be integrated with any other 3rd party chatbots.
  • It is multi-lingual, has speech recognition and dialogue available in more than 20 languages.
  • 20 joints and movements for natural, friendly gestures and animated movements
  • 3D Camera detects humans and environment, together with perception modules that read emotions and interact in real time with a person.
  • Multi-modes of interaction with touch sensors, microphones and LEDs
  • Infrared sensors, bumpers, an inertial unit, 2D and 3D cameras, and sonars for omnidirectional and autonomous navigation.
  • Easily adaptable with an open and fully programmable platform.


Pepper the humanoid robot can detect and attract people with an animated expression.



It is multilingual and can easily speak and switch languages while having the capability to use different languages.


It can accurately deliver brands, products and service information.


It is capable of cognitive computing as it captures demographic data and emotions of the user.

It can provide product recommendation as it introduces relevant products and services based on preferences.


It can achieve real time communication as it updates speech and deliver messages with real time data.


It adapts the interaction content based on user profile.


Identity recognition is another feature as it identifies people via code scanning, booking and through facial expressions.


It provides value added service as it assists with upselling and cross-selling.



It collects info, generate leads and insights, learn from data

It can be used for In-game advertising as it advertises brands and services via interactive robot games



Entertains people with “worth to share Pepper experiences”




The new generation of NAO robot NAO


NAO is the first robot created by SoftBank Robotics in 2006 and has been constantly evolving since the beginning and NAO6 is the 6th version of humanoid robot NAO, launched in 2018 with more powerful hardware and enhanced performance.







Nao can speak in 20 different languages


Detects falls and trigger the protection


Able to stand up alone by itself


Attractive programmable platform


Create a unique human-robot interaction experience and take it to a new levelNAO the education robot is a great programming tool and has especially become a necessity in education and research. It is incredibly famous around the world. Inclusivity in education is possible with the help of Nao as it caters to the need of students, teachers, faculty and researchers who may have a wide range of needs. It also can teach students and give lessons in literacy, math and physical education. 

NAO in healthcare has been proved to be a better coach/trainer robot and specially has been found to be particularly useful while dealing with students who suffer from learning disabilities.Image result for NAO robot

Children with autism who show typical communication disorders cannot use the preverbal communication skills such as gaze, gestures, etc. which plays a crucial role in human communication development. Nao can establish an instant rapport with autistic students and teach them to interact in more humanlike ways. Nao does not mind repeating lessons as it does not get tired. This is a smaller robot which is 58 cms in height and it is a bipedal robot with pleasantly rounded features. Nao has two 5-megapixel cameras for face identification and 2 sonars to detect obstacles.The technical features include powerful motors along with prehensile hands and strong fingers. In terms of power, it has a processor ATOM with a Quad core of 1.91 GHz and 4 GB DDR3 Ram.Nao weighs 5.48 kgs and has flowing movements with several degrees of freedom. It has Bluetooth and ethernet connectivity along with Wi- Fi.


If you require further information or want to have a demo or quote, please get in touch with our sales team or call us on +97143388900





  • What is Pepper robot used for?

Pepper humanoid robots from Softbank Robotics are designed to connect, assist, and share knowledge with humans while helping your business in the process. Pepper robots can be used in education sectors for research and development, students to learn robot programming, teaching assistant or help special needs students.

On the other hand, Pepper robots can be deployed in public sectors, retail, hospitality, healthcare, and corporate sectors as their brand ambassador to communicate effectively with their customers.


  • What are the features of a pepper robot?

Pepper robots can recognize and track faces (male or female) and start the conversation in English or Arabic. Pepper robots support over 15 international languages, and it can identify human emotions and age group as well. The robot can proactively hold conversations with the human by speech or the touch screen creating a unique experience.

A Pepper robot has two arms to express various animations and can hug, shake hand, give fist bumps, or give a high five. It can also entertain the guest with some dance moves designed to bring joy to customers. The robot is built with touch sensor, microphones, infrared sensors, bumpers, 2D and 3D cameras and sonars for omnidirectional and autonomous navigation. The robot can be programmed for various use cases depending on the customer requirements.


  • How much does a Pepper robot cost?

Pepper robot is available based on capex, opex and rental business model. Prices can vary depending on the custom application development, integration with different applications, onsite support, and services. Please reach out to our sales team on  who will be able to provide you the cost estimate depending on your requirement.


  • What are some advantages of a Pepper robot?

Pepper humanoid robots were optimized for human interaction and engage with people through conversation and a touch screen display. The robot can eliminate most of the repetitive tasks carried out by humans by providing information instantly creating a unique bond with the customer. Pepper robots can take over from the customer service, front desk agent who are usually providing this information while the staff can focus on quality and detail-oriented job. Pepper robots can assist everyday needs and tasks and helps the organisation in its operations.


  • Where is Pepper robot used?

In the field of education Pepper robot can be used in both the teaching and learning sides of things. Institutions can incorporate a new learning style into their teaching method. In the areas of research or for learning, Pepper is ideal as it can contribute for students who are into STEM curriculums .  Pepper has the ability to capture data so it can provide valuable feedback to educators who want to better understand how students interact with it.


Pepper catches the attention of humans very easily since it can interact proactively. This robot is widely used in Healthcare, Retail, Hospitality & tourism, Banking, and public sector companies with custom programming.

Pepper robots can be used for welcoming, meet and greet guests, it can be a great ambassador, customer service agent, customer survey, product and service promoter, sales associate, concierge services, Queue management, appointment booking and way finding amongst its various ueses.   There are numerous other use cases for Pepper robots and it up to your imagination to see where it could be used. Please speak to our sales consultants who will be able to share more information on the same. You can reach out to our sales team on


Pepper Robot - Finance Business Solutions in Dubai

Jackys group of companies, Jackys Business Solutions Dubai