Pepper Robot

Humanoid robots are human-like robots that benefit humanity, provide social assistance, and automate tasks that leads to productivity and reduced cost which will result in savings. Rapid or quick growth has been witnessed in the market of humanoid robots recently and the main reason is the quickly improving capabilities of these robots and their feasibility in an ever-expanding range of applications.

Robots are available in many shapes and sizes but the most fascinating, attractive, and acceptable are the ones that resemble humans. Pepper and NAO from SoftBank Robotics are humanoid robots, used in more than 70 countries worldwide. The height and body shapes of these robots are so attractive, and they look friendly with a pleasing appearance. SoftBank Robotics is driving technology forward by becoming a worldwide leader in Robotics solutions.

Jacky’s Business Solutions LLC is one of the pioneering leaders in innovation and marketing humanoid robots of Softbank Robotics for the GCC areas such as UAE, KSA, Kuwait, Qatar, Oman and Bahrain. Further, Jacky’s is also the authorized service center to look after these Robots in the region in case of any break down. It is important to note that both the Pepper and NAO robots have been successfully deployed in these regions and serving diverse customers.


Pepper – the charming robot, designed for human


Pepper recognizes faces and basic human emotions to welcome, inform and entertain people in an innovative way. Pepper the robot says “hi” when it sees a person and starts a conversation, standing 4ft (120cm) tall with touch screen display on its chest. It displays content to convey messages and support speech. Pepper is equipped with four microphones, two HD cameras and a 3D depth sensor, all of which enable the robot to detect and respond to voices and body language. Pepper is an appealing robot and its curvy human-like design adds more attraction, ensures danger-free use and has a high level of acceptance by users.



Image result for pepper robot

Pepper as a brand ambassador


Pepper’s presence advances customers’ experience in an organization whether it is a retail, education, banking, governmental public services, healthcare or hospitality and tourism and it can be integrated with other solutions.

In any organization, Pepper the robot is engaging visitors and collecting information to analyze the behavioral patterns. It automates a lot of the repetitive tasks serving visitors/customers and can present any brand information such as company’s introduction, presentation of campaigns/offers, promoting items, issue queueing tickets, etc.



Pepper Robot for Healthcare Institutions By Jackys Business Solutions Dubai



Pepper in Healthcare


Pepper, the future face of healthcare assistance

Humanoid robots in healthcare revolutionize the delivery of digital health. Pepper- the humanoid robot is the next generation healthcare assistant in facilities such as hospitals, rehabilitation centers and retirement homes. Pepper greets the patients, is a helping hand to the medical staff, behaves like a social companion and is certainly a big support during the pandemic specially COVID-19. It improves the mental wellbeing of depressed individuals through its sensitivity and novelty.


Pepper Robot for Healthcare Institutions By Jackys Business Solutions Dubai


Pepper ensures that a patient’s journey is a more pleasant experience.

Not only does pepper attract attention and thrill patients, it also helps to improve awareness of prevention care, shares news about upcoming research, manages appointments, collects health data, monitors patient information and reduces the workload of internal staff as it takes over administrative and mundane tasks from the healthcare staff. Nurses and other healthcare personnel can truly devote their precious time on more important tasks such as caring for the sick and providing medical treatment.

Pepper performs pre-screening in the medical center and offers social distancing solutions as a safety regulation ensuring the protection of everyone.

Pepper, the social companion robot

In pediatric care, robots are used to distract kids from painful experiences and uplift their spirit during procedures. Pepper is a pain coach, a motivator and acts as a physical companion in order to become a distraction, educator, and a friend to children in terrifying hospital corridors.

Pepper as a helpful companion in a senior community brings smiles to the faces of senior citizens, understands their emotions and performs day-to-day care giving through health monitoring.

Pepper, the telepresence robot in healthcare

How can you save doctors and nurses from a highly contagious virus like COVID 19? Pepper is a high-profile example of telepresence because of the powerful components in its nutshell such as microphone, speakers, camera and tablet. With telepresence, medical staff can monitor their patients, offer immediate advice and enable patients to communicate on-screen with a doctor reducing the risk levels by decreasing the need for physical contact. Pepper standing next to the bed of a patient in the intensive care ward allows the patient to communicate via telepresence with their family when visitors are not allowed. This will reduce the stress levels of both the patients and family.





Typical use cases of pepper in Healthcare


Health assistant Communicator Receptionist Patient data generator Customer Survey


Pepper contains multi-functional components and sensors which enable and augment AI technologies


  • Pepper has its own built-in chatbot as a core module but also has the capability to be integrated with any other 3rd party chatbots.
  • It is multi-lingual, has speech recognition and dialogue available in more than 20 languages.
  • 20 joints and movements for natural, friendly gestures and animated movements
  • 3D Camera detects humans and environment, together with perception modules that read emotions and interact in real time with a person.
  • Multi-modes of interaction with touch sensors, microphones and LEDs
  • Infrared sensors, bumpers, an inertial unit, 2D and 3D cameras, and sonars for omnidirectional and autonomous navigation.
  • Easily adaptable with an open and fully programmable platform.



Pepper the humanoid robot can detect and attract people with an animated expression.



It is multilingual and can easily speak and switch languages while having the capability to use different languages.


It can accurately deliver brands, products and service information.



It is capable of cognitive computing as it captures demographic data and emotions of the user.


It can provide product recommendation as it introduces relevant products and services based on preferences.

It can achieve real time communication as it updates speech and deliver messages with real time data.



It adapts the interaction content based on user profile.


Identity recognition is another feature as it identifies people via code scanning, booking and through facial expressions.

It provides value added service as it assists with upselling and cross-selling.



It collects info, generate leads and insights, learn from data

It can be used for In-game advertising as it advertises brands and services via interactive robot games



Entertains people with “worth to share Pepper experiences”


The new generation of NAO robot NAO

NAO is the first robot created by SoftBank Robotics in 2006 and has been constantly evolving since the beginning and NAO6 is the 6th version of humanoid robot NAO, launched in 2018 with more powerful hardware and enhanced performance.







Nao can speak in 20 different languages


Detects falls and trigger the protection


Able to stand up alone by itself


Attractive programmable platform


Create a unique human-robot interaction experience and take it to a new level

NAO the education robot is a great programming tool and has especially become a necessity in education and research. It is incredibly famous around the world. Inclusivity in education is possible with the help of Nao as it caters to the need of students, teachers, faculty and researchers who may have a wide range of needs. It also can teach students and give lessons in literacy, math and physical education. 

NAO in healthcare has been proved to be a better coach/trainer robot and specially has been found to be particularly useful while dealing with students who suffer from learning disabilities.Image result for NAO robot

Children with autism who show typical communication disorders cannot use the preverbal communication skills such as gaze, gestures, etc. which plays a crucial role in human communication development. Nao can establish an instant rapport with autistic students and teach them to interact in more humanlike ways. Nao does not mind repeating lessons as it does not get tired.

This is a smaller robot which is 58 cms in height and it is a bipedal robot with pleasantly rounded features. Nao has two 5-megapixel cameras for face identification and 2 sonars to detect obstacles.

The technical features include powerful motors along with prehensile hands and strong fingers. In terms of power, it has a processor ATOM with a Quad core of 1.91 GHz and 4 GB DDR3 Ram.

Nao weighs 5.48 kgs and has flowing movements with several degrees of freedom. It has Bluetooth and ethernet connectivity along with Wi- Fi.


Few use cases of pepper in healthcare

  • Mohammed Bin Khalifa Bin Sulman Al Khalifa Cardiac Centre
  • Ministry of Health- UAE
  • Smart Salem-DHA- UAE


If you require further information or want to have a demo or quote, please get in touch with our sales team or call us on +97143388900




01. What is Pepper Robot, and how does it relate to the healthcare industry?

Pepper Robot is a humanoid robot that can interact with humans through conversation and gestures. In the healthcare industry, Pepper Robot is used to assist patients, provide information, and offer support in various healthcare settings such as hospitals, clinics, and care homes.


02. How does Pepper Robot contribute to the healthcare sector in the UAE?

 Pepper Robot can enhance the healthcare sector in the UAE by providing personalized patient care, assisting with administrative tasks, offering health education, and facilitating communication between patients and healthcare providers.


03. What are some specific tasks that Pepper Robot can perform in a healthcare setting?

 Pepper Robot can perform tasks such as greeting and guiding patients, answering frequently asked questions, providing medication reminders, conducting health screenings, collecting patient feedback, and offering entertainment and companionship to patients.


04. Can Pepper Robot assist healthcare professionals in diagnosing or treating medical conditions?

No, Pepper Robot is not designed to diagnose or treat medical conditions. Its primary role is to provide support, information, and assistance to patients and healthcare professionals within the scope of its programmed capabilities.


05. Is Pepper Robot capable of handling sensitive patient information securely?

Yes, Pepper Robot is designed with advanced security features to protect patient information. It follows strict data privacy protocols and can be integrated with secure healthcare systems to ensure confidentiality.


06. How does Pepper Robot communicate with patients and healthcare professionals?

Pepper Robot communicates using speech recognition, natural language processing, and voice synthesis technologies. It can understand and respond to verbal commands, gestures, and expressions, making interactions more intuitive and engaging.


07. Can Pepper Robot speak Arabic or other languages commonly used in the UAE?

 Yes, Pepper Robot can be programmed to speak multiple languages, including Arabic. It can be customized to provide multilingual support, ensuring effective communication with patients and healthcare professionals in the UAE.


08. What are the benefits of using Pepper Robot in the healthcare industry?

Some benefits of using Pepper Robot in healthcare include improved patient experience, reduced workload for healthcare professionals, enhanced efficiency in administrative tasks, increased access to health information, and the potential to decrease healthcare costs.


09. Are there any limitations to Pepper Robot's capabilities in a healthcare setting?

While Pepper Robot can perform a range of tasks, it has limitations. It cannot replace human healthcare professionals, provide medical advice, perform complex medical procedures, or handle emergency situations. Its role is to support and assist within its programmed functionalities.


10. How can healthcare organizations in the UAE integrate Pepper Robot into their facilities?

Healthcare organizations interested in integrating Pepper Robot can consult with robotics solution providers in UAE (Jacky’s Business Solutions team on or call us on +97143388900. They can assist with customizing the robot's features, programming its functionalities, and ensuring seamless integration into existing systems.

Pepper Robot - Healthcare Business Solutions in Dubai

Jackys group of companies, Jackys Business Solutions Dubai