Digital Avatar For Government and Public Sector

Digital Avatar is a soft-robot solution powered by Artificial intelligence (AI) which can interact with customers with speech or by touch screens. Jacky's Business Solutions LLC, Dubai, UAE is the provider of the Digital Avatar technology in the Middle east including UAE, Saudi Arabia, Kuwait, Qatar, Oman and Bahrain.

Avatar in different sectors provides human-like virtual assistance making direct and easy communication with the customers. Avatar is a digital human, useful character for brands and retailers as it interacts with visitors and engage and convert them into loyal customers.

Our Avatar solution has endless use cases applications in various sectors such as Government, Healthcare, Banking, Education, Hospitality and Retail. Our skilled team can assist in having professional consultancy, use case work flow designing and rapid deployment services of soft-robot solution according to your business type and requirements.


Interactive, Engaging, and customizable Avatar!

Digital Avatar For Government and Public Sector  for Government Institutions By Jackys Business Solutions Dubai


Our avatars are friendly and communicates proactively with the users without any supervision. They can be a great ambassador to your organisation and can be an integral part of your work force as a “Digital co-worker”

We can also customize avatar mascot based on your organisation preferences.




Portability is the key factor!

Digital Avatar For Government and Public Sector  for Government Institutions By Jackys Business Solutions Dubai


Digital Avatar can be deployed rapidly on any kinds of hardware such as smart phones, tablets, All in one systems, Kiosks or interactive screens.



Avatar solution for Government and Public Sector

Avatar is a value-added solution to the government and public sector, a smart and digital co-worker in everyday work who can interact with various nationalists in their language of preference.

Avatar can be integrated with the government applications providing digital services to the citizens with an appearance of human-like animated virtual assistant.

Avatar can work as a receptionist, can check-in visitors and customers at the counters during office and non-office hours unsupervised. Our interactive digital avatar can emphasize and direct customers to various Government services and link to mobile pages of Government services by scanning QR code from screen. Avatar can be deployed on interactive touch kiosks across all the Government happiness centres for better customer service experience.

Avatar engages with the customer and can collect the feedback from the public. It can also ask the well-being of the customers and make suggestions to improve their mood.


Advantages of soft-robot (Digital Avatar) solution


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   No Expensive Hardware: There is no need to buy special and expensive hardware as Avatars can run on any Android device (Laptop, Tablet, Mobile) with Camera and

   Mic. It is highly adaptative and scalable.

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   High Scalability: Avatars usability are near to unlimited. They can add value to any application and multiple avatars can be used.

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   Ready 24/7: Avatars are ready to work any time and don't get tired.

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   Without Human Support: Avatars are installed once and can autonomously and proactively address customers.

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   Reduced Personnel Costs: Avatars operates independently that don't need to be operated by additional staff. Interacting with them is intuitive and straightforward.

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   No Maintenance Costs: Avatars are a pure software solution and can be easily integrated on Android any device. Thus, you have no maintenance effort and save

   associated costs.

If you are interested to have a demo or quote, please get in touch with our sales team or call us on +97143388900




  • What is a digital avatar?


A digital avatar is a computer-generated representation of a person or entity that can interact with humans using natural language processing and machine learning technologies.


  • How are digital avatars used in the government sector in the UAE?


Digital avatars can be used in various ways, such as providing customer service, answering frequently asked questions, and providing information about government services and programs.  Digital avatars can be multi-lingual which means the diverse set of nationalities in the UAE can get served in the language of their choice.


  • What are the benefits of using digital avatars in the public sector in the UAE?


 Digital avatars can help governments provide better and more efficient services to citizens, reduce costs, and improve the overall customer experience at a time when more customers are digital natives but also still want an element of human-like contact.


  • Are digital avatars secure and trustworthy?


Yes, digital avatars are built using advanced security measures and protocols to ensure that they are secure and trustworthy. Additionally, they are designed to follow ethical and legal standards to protect the privacy and rights of citizens.


  • Can digital avatars replace human employees in the government industry in the UAE?


 No, digital avatars are not meant to replace human employees. Instead, they are designed to complement and enhance human interactions by providing faster and more efficient services to citizens.  They speak the language of the customer and are available throughout the day or night.


  • Can digital avatars be used on kiosks and websites?


Digital avatars are multi-functional in that they work across a multitude of platforms like kiosks, humanoid robots, websites, smartphone apps or any other screen or metaverse experience that you can think of.

Digital Avatar For Government and Public Sector - Government Business Solutions in Dubai

Jackys group of companies, Jackys Business Solutions Dubai