RPA - Government and Public Sector
RPA is one of the most widespread and adaptive in digital transformation processes. Being in Robotics business for many successful years with best track record, Jacky’s Business Solution LLC Dubai, UAE has now step into RPA (Robotic Process Automation) solution.
Implementing RPA is easier than you think
We provide affordable packages and end-to-end solution with instant and better implementation skills. Our skilled team can assist you in digital transformation journey of implementing an effective RPA according to your business type and sector.
We offer RPA service to various sectors in UAE such as RPA for Government, Healthcare, Banking, Education, Hospitality and Retail.
We are always there assisting you in your RPA transformation journey. If you require further information or want to have a demo or quote, please get in touch with our sales team firstname.lastname@example.org or call us on +97143388900
RPA in Government and Public Sector
Digital Transformation in the government sector is being adopted in a full and rapid pace globally. The governments are struggling to do more in less time and ease the services for public. The UAE, Saudi Arabia and other Gulf countries are among the world’s best countries in government digital transformation. Robotic Process Automation (RPA) has an exceptional effect on all business sectors, including the government and public sector. RPA offers to optimize government processes, streamline administration and increase in overall productivity and helps to reduce hours spent on repetitive tasks, freeing up the workforce to focus on value-added activities.
The governments are accrediting the values offered by RPA for their labor-intensive and repetitive tasks such as document processing, data management, information dissemination and security compliance. RPA automates the tasks and processes for the government's internal departments like IT, procurement, finance, payroll and HR.
RPA is especially powerful when you consider the diverse populations and languages spoken in the Gulf countries. To better serve residents and visitors, it helps when they can communicate in their native language knowing that an RPA tool is able to still process their inputs.
Use case of RPA in government and public sector:
Few of the use cases are as follow:
- Processing Documents
- Form Processing
- Data Migration
- Reconciliation and Reporting
Use case of RPA in Human Resource (HR):
- Employee Data
- Employee Benefits
- HR spend analytics and Reporting
Use case of RPA in IT:
- IT Policy and Training
- IT Reporting
- File Management (FTP, SFTP, MFT)
- Security Monitoring
- Application Testing
- Help Desk Management
What is RPA?
Robotics Process Automation (RPA) is a software technology that automates the task in organization just like a human staff is performing across application and systems. The software bots are programmed to take over the mundane and repetitive human tasks. It works faster and more constantly than people.
The software bots can be triggered to read the screen using strong multi-lingual OCRs, interact with different systems such as website, browser, application, user portal and etc., extract data and perform other rule-based tasks by using artificial intelligence and machine learning algorithms.
Advantages of RPA in Public Sector
Increased Productivity: RPA helps the Governments to automate the large-scale processes to better serve the citizens.
Cost Reduction: RPA saves valuable time and resources of public sectors by taking care of the repetitive tasks. RPA ensures the ROI in months as the RPA bots run in the background 24x7 without needing any human and with near-zero rate results.
Better citizen experience: The adoption of RPA is helping public sector organizations to automate the processes ensuring better service delivery to citizens.
Improved quality and accuracy: RPA perform Government compliance processes error-free.
Increased efficiency and scalability: Software robots in public sector can perform a high volume of task in a shorter duration and they do not get tired. The RPA bot can manage more than one process at a time.
Enhanced customer satisfaction: RPA takes the repetitive tasks from government employee and they can have ample time to work on customer queries.
Business continuity Support: RPA is the digital workforce and can be implemented in public sector without any hassle and also it doesn't require significant investment. The software bots can save the time of training that is required for human in government day to day business.
If you require further information or want to have a demo or quote, please get in touch with our sales team email@example.com or call us on +97143388900
- What is RPA and how is it used by government?
Robotics Process Automation (RPA) is a software technology that automates the task in organization just like a human staff is performing across application and systems. The software bots are programmed to take over the mundane and repetitive human tasks. It works faster and more constantly than people. RPA automates the tasks and processes for the government's internal departments like IT, procurement, finance, payroll and HR.
- How is RPA used in Banking?
Credit Card Application Processing (Banks): The banks usually spent time verifying the information of the applicant and for this they go through the process to check many related documents, credit and background checks. This may take weeks which sometime may result the dissatisfaction of the customer. With RPA, the application procedure is processed by banks within hours. RPA interacts with many systems, at the same time performs the verification of the information and make the decisions based on the rules.
- How is RPA used in healthcare?
Claim Processing (Healthcare): Claim management as insurance and health insurance is one of the complicated processes as it has to be processed via multiple procedures. Apart from this, the claims data can be found in several formats such as photos, handwritten documents and voice memos shared via numerous channels makes it more complicated to achieve high accuracy without agent’s personal attention. Adopting RPA solutions in claim processing services specially in healthcare can enhance the efficacy of complex insurance claim management processes.
- How is RPA used in Retail?
Returns Processing (Retail): Processing returns manually is a real time-consuming task. Product returns are a cost to the company and this further increase when the processing is performed manually. With RPA, this process can be automated to effectively manage the returns will all the required necessary changes and steps required in the systems.
- Which industry uses RPA the most?
The RPA is used almost in every sector and industry. The adoption of RPA across multiple industries is rapidly rising. The major industries are:
- Finance and Banking