Pepper Robot

Humanoid robots are human-like robots that benefit humanity, provide social assistance, and automate tasks that leads to productivity and reduced cost which will result in savings. Rapid or quick growth has been witnessed in the market of humanoid robots recently and the main reason is the quickly improving capabilities of these robots and their feasibility in an ever-expanding range of applications.

Robots are available in many shapes and sizes but the most fascinating, attractive, and acceptable are the ones that resemble humans. Pepper and NAO from SoftBank Robotics are humanoid robots, used in more than 70 countries worldwide. The height and body shapes of these robots are so attractive, and they look friendly with a pleasing appearance. SoftBank Robotics is driving technology forward by becoming a worldwide leader in Robotics solutions.

Jacky’s Business Solutions LLC is one of the pioneering leaders in innovation and marketing humanoid robots of Softbank Robotics for the GCC areas such as UAE, KSA, Kuwait, Qatar, Oman and Bahrain. Further, Jacky’s is also the authorized service center to look after these Robots in the region in case of any break down. It is important to note that both the Pepper and NAO robots have been successfully deployed in these regions and serving diverse customers.


Pepper – the charming robot, designed for human


Pepper recognizes faces and basic human emotions to welcome, inform and entertain people in an innovative way. Pepper the robot says “hi” when it sees a person and starts a conversation, standing 4ft (120cm) tall with touch screen display on its chest. It displays content to convey messages and support speech. Pepper is equipped with four microphones, two HD cameras and a 3D depth sensor, all of which enable the robot to detect and respond to voices and body language. Pepper is an appealing robot and its curvy human-like design adds more attraction, ensures danger-free use and has a high level of acceptance by users.




Image result for pepper robot

Pepper as a brand ambassador


Pepper’s presence advances customers’ experience in an organization whether it is a retail, education, banking, governmental public services, healthcare or hospitality and tourism and it can be integrated with other solutions.

In any organization, Pepper the robot is engaging visitors and collecting information to analyze the behavioral patterns. It automates a lot of the repetitive tasks serving visitors/customers and can present any brand information such as company’s introduction, presentation of campaigns/offers, promoting items, issue queueing tickets, etc.




Pepper Robot for Healthcare Institutions By Jackys Business Solutions Dubai



Pepper in Retail


Service robots in retail is a step toward greater innovation that is always considered by retail innovators. Pepper has been chosen by some of the world's largest and most cutting-edge brands in the retail space as their brand ambassador, sales associate and versatile engagement expert.

Meet pepper - perennially available, always engaging and ever helpful.Pepper Robot for Retail Business By Jackys Business Solutions Dubai

Pepper, the interactive humanoid robot is the ultimate, innovative business technology for retail shops and malls that deliver a unique customer experience, customer interaction and customer engagement.

Pepper interacts with customers in a naturally engaging way and it is equipped with a unique combination of emotional intelligence that can understand customers’ feeling. Pepper provides a new way to engage with consumers, promising to free up salesforce from repetitive tasks, predominantly giving them more time for better relationships and interaction with their customers.

Pepper, the ultimate retail assistant!

Pepper is the irresistible brand ambassador which boosts brand value and can be equipped with product information. This robot can be integrated with the inventory database and CRM system which in turn can easily provide customers with instant inventory or items checks, letting them know what’s readily available at any specified location.

Pepper helps in gathering comprehensive data about the products on the shelves and customer buying patterns, which can increase efficiency and accuracy in inventory management.

Pepper can handle loyalty management. Loyalty cards can be generated to identify customer trends and treat them personally to make them feel special on an individual basis by offering specialized discounts and special offers.

Pepper collects feedback from customers that helps in improving the store efficiency by collecting valuable suggestions from them. This can help to improve the overall user experience. Pepper can send an instant alert to the store supervisor on customer’s poor rating.

Pepper handles foot traffic conducts quizzes and entertains shoppers.







Typical use cases of pepper in Healthcare


Attract Inform Sell Collect Customer Survey




Pepper contains multi-functional components and sensors which enable and augment AI technologies



  • Pepper has its own built-in chatbot as a core module but also has the capability to be integrated with any other 3rd party chatbots.
  • It is multi-lingual, has speech recognition and dialogue available in more than 20 languages.
  • 20 joints and movements for natural, friendly gestures and animated movements
  • 3D Camera detects humans and environment, together with perception modules that read emotions and interact in real time with a person.
  • Multi-modes of interaction with touch sensors, microphones and LEDs
  • Infrared sensors, bumpers, an inertial unit, 2D and 3D cameras, and sonars for omnidirectional and autonomous navigation.
  • Easily adaptable with an open and fully programmable platform.


Pepper the humanoid robot can detect and attract people with an animated expression.



It is multilingual and can easily speak and switch languages while having the capability to use different languages.


It can accurately deliver brands, products and service information.


It is capable of cognitive computing as it captures demographic data and emotions of the user.

It can provide product recommendation as it introduces relevant products and services based on preferences.


It can achieve real time communication as it updates speech and deliver messages with real time data.


It adapts the interaction content based on user profile.


Identity recognition is another feature as it identifies people via code scanning, booking and through facial expressions.


It provides value added service as it assists with upselling and cross-selling.



It collects info, generate leads and insights, learn from data

It can be used for In-game advertising as it advertises brands and services via interactive robot games



Entertains people with “worth to share Pepper experiences”




The new generation of NAO robot NAO

NAO is the first robot created by SoftBank Robotics in 2006 and has been constantly evolving since the beginning and NAO6 is the 6th version of humanoid robot NAO, launched in 2018 with more powerful hardware and enhanced performance.








Nao can speak in 20 different languages


Detects falls and trigger the protection


Able to stand up alone by itself





Attractive programmable platform



Create a unique human-robot interaction experience and take it to a new level

NAO the education robot is a great programming tool and has especially become a necessity in education and research. It is incredibly famous around the world. Inclusivity in education is possible with the help of Nao as it caters to the need of students, teachers, faculty and researchers who may have a wide range of needs. It also can teach students and give lessons in literacy, math and physical education. 

NAO in healthcare has been proved to be a better coach/trainer robot and specially has been found to be particularly useful while dealing with students who suffer from learning disabilities.Image result for NAO robot

Children with autism who show typical communication disorders cannot use the preverbal communication skills such as gaze, gestures, etc. which plays a crucial role in human communication development. Nao can establish an instant rapport with autistic students and teach them to interact in more humanlike ways. Nao does not mind repeating lessons as it does not get tired.

This is a smaller robot which is 58 cms in height and it is a bipedal robot with pleasantly rounded features. Nao has two 5-megapixel cameras for face identification and 2 sonars to detect obstacles.

The technical features include powerful motors along with prehensile hands and strong fingers. In terms of power, it has a processor ATOM with a Quad core of 1.91 GHz and 4 GB DDR3 Ram.

Nao weighs 5.48 kgs and has flowing movements with several degrees of freedom. It has Bluetooth and ethernet connectivity along with Wi- Fi.


Few use cases of pepper in retail

  • American Rags - Dubai
  • Al Daham Watch - KSA
  • Landmark Retail Shop - Dubai, Oman
  • Dolcie & Capricci- Italian Restaurant
  • Al Nahadi stores- KSA


If you require further information or want to have a demo or quote, please get in touch with our sales team or call us on +97143388900




01. How can Pepper Robot be used in the retail industry?

Pepper Robot can be used in retail stores as a customer service assistant, providing information about products, offering personalized recommendations, and even processing payments.


02. Is Pepper Robot capable of understanding different languages?

Yes, Pepper Robot is equipped with advanced language processing capabilities, allowing it to understand and communicate in multiple languages, including Arabic and English.


03. Can Pepper Robot provide real-time inventory information?

Yes, Pepper Robot can be integrated with a store's inventory management system, enabling it to provide customers with real-time information about product availability, sizes, colors, and more.


04. Can Pepper Robot process payments?

Yes, Pepper Robot can be equipped with a payment system, enabling customers to make purchases using various payment methods, such as credit cards or mobile wallets.


05. Can Pepper Robot assist customers in finding specific products within a store?

 Absolutely. Pepper Robot can guide customers to the desired product by providing directions to the specific aisle or section within the store.


06. Can Pepper Robot provide information about ongoing promotions or discounts?

Yes, Pepper Robot can be programmed to provide information about current promotions, discounts, and special offers, helping customers stay informed about the latest deals.


07. Can Pepper Robot assist in customer feedback collection?

Yes, Pepper Robot can be used to collect customer feedback and surveys, allowing retailers to gather valuable insights and improve their services based on customer preferences.


08. How does Pepper Robot contribute to enhancing the overall retail experience?

Pepper Robot enhances the retail experience by providing personalized assistance, reducing wait times, improving customer engagement, and creating a futuristic and interactive environment in stores.


Pepper Robot - Retail Business Solutions in Dubai

Jackys group of companies, Jackys Business Solutions Dubai