The Queue Management System is a user-friendly solution for efficient visitor management in public offices. It offers intuitive control for both visitors and staff. The intelligent system includes dashboards and reports for daily, monthly, and periodic analysis, aiding management in evaluating counter staff performance and enhancing overall customer satisfaction. It boosts productivity, efficiency, and service quality while minimizing serving time, ultimately improving customer experience.

Jacky’s Business Solutions installs Queue Management System for UAQ Municipality

Jacky's Business Solutions VMS recently completed the installation of their QMS 700w Queue Management System (QMS) at UAQ Municipality's Customer Happiness Centre, with outstanding results. UAQ Municipality, like many organizations, recognized the need for a sophisticated QMS and Customer Feedback System to improve its customer service. They turned to Jacky's Business Solutions for a reliable […]

Emirates HR upgrades QMS system from 300i to 700i

Emirates HR, who have been using a QMS system for over 15 years has upgraded to QMS 700i. Used in its Employee Services Centre, the new system incorporates enhancements in several areas, including system reliability, network security, system scalability, mobile technology, system installation and support. System status information and reporting features have also been improved. […]

Jacky’s Business Solutions introduces Cloud-based Queue Management system

Jacky’s Business Solutions LLC is offering a cloud-based Queue Management System (Cloud-Q). Cloud-Q eliminates the need of on-promise dedicated PC/server to act as a central controller and allows online accessibility with just an internet connection anytime from any device anywhere. Cloud-Q is cost effective and easy to use. Cloud-Q helps reduce upfront business costs. Version […]

Emirates Post enhances customer service management with QMS systems

Emirates Post partnered with Jacky’s Business Solutions to deploy Queue Management solutions (QMS) across all its centres. Emirates Post is constantly in pursuit of raising its customers' happiness by enhancing their customer experience at all its centres. They were looking for an advanced system that would streamline the customer journey from pre-arrival to post services. […]

QMS systems helps manage vaccine appointments

As the UAE Government's continues to take steps to combat the pandemic by rolling out vaccines, our Queue Management Systems help to handle walk-in and appointments for patients at any facility that is distributing these vaccines. The systems can be integrated with HIS providing seamless patient journey from registration, signs, consultation and vaccination in an […]

Jackys adds SecureQ Touchless Queue management to QMS portfolio

Jacky’s Business Solutions has added a contactless queue management system (QMS), SecureQ, to its portfolio. The QMS marketed by Jacky’s was already equipped with the features of electronic queue ticket and special appointment booking system allowing customers to be in a virtual queue. SecureQ is more focused on streamlining the customer journey, ensuring the safety […]

Jacky’s Business Solutions launches new visual communications solutions

Jackys Business Solutions, under its VMS (visitor management systems) Division, has added new offerings in the areas of Visual communications. These include flexible, scalable and cost-effective solutions that can build vast dynamic digital canvases and create digital landmarks using immersive experiences. Manoj Ganpathy, Division Manager at VMS, said, “Jacky’s strongly believes in providing total solutions […]

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