Jacky’s Business Solutions’ has undergone its annual service audit with HP that covers various critical points around service including parts, qualifications of service engineer and other operational aspects with regards to HP printers. The team at Jackys has passed the annual audit once again and it is a testament to Jacky’s commitment to support HP large format and Latex customers.
HP conducts an extensive annual audit among its partners that checks on various critical points 20 random customer and service cases covering different aspects from parts ordered versus the details entered in the service report during the intervention at the customer site, service qualification of the performing engineer.
Jacky’s team of engineers at the HP service and support centre have qualified once again with a Green Pass , which is the highest level in HP, adding credibility to its service record among its customers.
Ashish Panjabi, COO of Jacky’s Business Solutions has reiterated the company’s commitment to high standards of service and support for its customers. “As the saying goes, you are only as strong as your weakest link and we make sure that all our customer touchpoints are always strong. Our service engineers put in a lot of effort to ensure that our customers get the highest level of support for all the products and services we offer.”
If you would like to explore a service and maintenance support contract for any of our products, connect with Abi Abraham on email@example.com to find out how we can help you.